Privacy Policy
BASIC INFORMATION ON DATA PROCESSING
In compliance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the “GDPR”) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (hereinafter, the “LOPD-GDD”), INDUSTRIA Y DESARROLLO GAMAX, S.L. (hereinafter, “ID GAMAX” or the “Data Controller”) informs you of the following regarding the personal data you voluntarily provide through idgamax.com:
DATA CONTROLLER
INDUSTRIA Y DESARROLLO GAMAX, S.L., with Tax ID (NIF) B61835799, registered office at C/ Verge de Montserrat, 75, Pol. Ind. La Siberia, 08291, Ripollet (Barcelona, Spain), and contact email SIGC@idgamax.com, is the entity responsible for the processing of your personal data.
TYPES AND ORIGIN OF PERSONAL DATA
ID GAMAX will process the following personal data:
DATA PROVIDED BY THE USER
These are personal data you voluntarily provide through this website, either via the contact form, corporate email, or registration system. In this case, the types of data processed include:
- Identification data: name, surname, ID number, image, signature, etc.
- Personal characteristics data: gender, date of birth, etc.
- Contact data: postal address, corporate email, personal email, phone number, etc.
- Professional and/or academic data: job position, professional category, corporate data relating to the company you work/collaborate with, studies, work experience, other employment details, tax information for invoices, information included in CVs.
- Economic, financial and billing data: bank details, account number, other financial information linked to the contractual or commercial relationship.
- Commercial information data: information related to products or services of interest, information requests, newsletter subscriptions, order data, purchased products, place of purchase, returns, etc.
- Data contained in user messages or communications: inquiries, suggestions, complaints or other information provided via website forms or contact channels, including customer service history.
- Social media data: username, profile, messages, interactions, content shared or voluntarily submitted by the user.
DATA COLLECTED VIA COOKIES AND/OR SIMILAR TECHNOLOGIES
These are data stored as a result of your browsing on our website. More information is available at:
Cookies policy
Unless otherwise communicated, we assume that the data provided have not been modified, that you agree to notify us of any changes, and that we are authorized to use them for the stated purposes.
The forms provided may be completed in any language you choose; however, ID GAMAX is not responsible for errors or inability to process requests due to inappropriate language use. Completing forms is entirely optional; however, failure to provide certain data may make it impossible to process your request.
PURPOSES AND LEGAL BASIS FOR PROCESSING
The purposes and legal bases for data processing carried out by ID GAMAX as Data Controller are exclusively those described below:
| Purpose | Processing description | Legal basis |
|---|---|---|
| Registered user account | Manage and administer the user account, enabling purchases, order management, returns, access to purchase history, shipping/billing addresses, and communications related to contract execution. | Contract performance; legal obligation |
| Inquiries and information requests | Manage inquiries, suggestions, and complaints via website, email, or social media. | Explicit consent; legitimate interest; legal obligation |
| Prospective client management | Manage potential customers, including providing requested information and initial commercial contact. | Pre-contractual measures |
| Customer management | Manage customer relationships, billing, accounting, deliveries, returns, warranties, after-sales service, etc. | Contract performance; legal obligation |
| Product/service commercialization | Manage contracted products/services. | Contract performance |
| Commercial communications | Send newsletters and promotional or informational communications. | Explicit consent |
| Complaint management | Handle complaints and communications. | Legal obligation |
| Candidate management | Manage job applications, CVs, interviews, and recruitment processes. | Consent; pre-contractual measures |
| Sweepstakes, contests and promotions | Manage participation, prize delivery, winner selection, and publication of winners. | Consent |
| Events and training management | Manage registrations and communications for events, training, or corporate activities. | Consent |
| Data protection rights management | Manage data subject rights requests and suppression lists. | Legal obligation |
| Cookies | Enable website functionality and, with consent, personalization, analytics, and advertising cookies. | Explicit consent |
| Anonymous statistics | Produce anonymous usage statistics. | Legitimate interest |
| Satisfaction surveys | Conduct satisfaction surveys and user experience analysis. | Legitimate interest |
| Legal obligations | Compliance with legal obligations. | Legal obligation |
Your explicit consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to its withdrawal.
MINORS UNDER 18
Use of the forms on idgamax.com is limited to users over 18 years of age. By using them, you guarantee that you meet this requirement and accept the consequences of non-compliance.
USER RESPONSIBILITY
The user declares that all data provided are true, accurate, complete, and up to date, and is responsible for any direct or indirect damage resulting from non-compliance. If the data belong to a third party, the user guarantees they have informed said third party and obtained authorization to provide their data to ID GAMAX. The user is responsible for any false or inaccurate information provided and any resulting damage to ID GAMAX or third parties.
AUTOMATED DECISIONS
Your personal data are not subject to automated decision-making. All decision-making processes involve human intervention.
RECIPIENTS OF PERSONAL DATA
ID GAMAX does not foresee transferring your personal data to third parties unless necessary for other purposes, in which case prior consent will be requested. Data may be disclosed to:
- Competent public authorities when required by law.
- Courts and tribunals when required.
- Service providers acting as data processors under GDPR-compliant contracts.
INTERNATIONAL TRANSFERS
ID GAMAX does not carry out international data transfers. However, it may use service providers located outside the European Economic Area. In such cases, appropriate safeguards are implemented to ensure compliance with data protection regulations.
DATA RETENTION PERIOD
Personal data will be retained for the duration of the relationship with the Data Controller and thereafter for the applicable legal limitation periods, unless you request otherwise. During this time, data will be processed solely to demonstrate compliance with legal or contractual obligations. Once these periods expire, data will be deleted or anonymized.
DATA SUBJECT RIGHTS
You may exercise your rights of access, rectification, erasure, restriction, objection, data portability, and the right not to be subject to automated individual decision-making, including profiling, by contacting SIGC@idgamax.com or the postal address indicated above.
You may also lodge a complaint with the supervisory authority, the Spanish Data Protection Agency (AEPD), via its electronic headquarters or postal address.
